Complete Guide to OnePlus Warranty and Service Policies in Nagpur
✅ Direct Answer
OnePlus warranty in Nagpur covers manufacturing defects and hardware issues for a limited period. Repairs are provided at authorized centers (Dhantoli, Manewada, Chandrapur) with original parts, certified technicians, transparent pricing, and pick-up/drop service. Damages due to accidents, water, or unauthorized repairs are not covered.
✅ Quick Summary (Essential Details)
| Policy Aspect | Details |
|---|---|
| Warranty Coverage | Manufacturing defects, hardware issues, software bugs |
| Exclusions | Accidental damage, water damage, unauthorized repairs |
| Authorized Centers | Dhantoli, Manewada, Chandrapur |
| Pick-up & Drop | Available for convenience in Dhantoli & Manewada |
| Repair Time | Minor repairs: same-day, major repairs: 1–2 days |
| Documentation | Original purchase invoice required |
Introduction: Importance of Understanding Warranty
Understanding OnePlus warranty policies ensures you get safe, cost-free repairs for genuine issues. Many users in Nagpur lose warranty benefits due to unaware usage or visiting unverified shops.
🔧 What Does OnePlus Warranty Cover?
- Manufacturing defects like screen or battery malfunction
- Hardware issues such as motherboard or camera problems
- Software issues related to OxygenOS bugs
Note: Warranty is typically 1 year for the device, varies by model.
🔧 What Is Not Covered?
- Accidental damage (drops, cracks, spills)
- Water damage
- Repairs by unauthorized shops
- Cosmetic damages like scratches or dents
Visiting authorized centers only preserves warranty validity.
🔧 Authorized Service Centers in Nagpur
- Dhantoli Branch: Central location, easy access, fast service
- Manewada Branch: Less crowded, ideal for South Nagpur residents
- Chandrapur Branch: Full-service facility for Chandrapur residents
Certified technicians and genuine parts ensure warranty remains intact.
🔧 Pick-up & Drop Service
- Schedule via +91 9545666166
- Device is safely collected, repaired, and returned
- Ideal for busy schedules or travel constraints
- Minimizes handling risks and ensures original parts are used
🔧 Documentation Needed for Warranty Repair
- Original purchase invoice
- Device IMEI number
- Warranty card (if applicable)
Ensure documentation is complete to avoid delays.
🔧 Repair Timelines
| Type | Duration |
|---|---|
| Minor Repairs | Same-day |
| Major Repairs | 1–2 days |
🙋 FAQs
Q1: Can I repair my OnePlus at a local shop under warranty?
No, only authorized service centers maintain warranty coverage.
Q2: What if the device is out-of-warranty?
Authorized centers still repair using genuine parts, but charges apply.
Q3: Is pick-up & drop service free under warranty?
Yes, typically complimentary for warranty-covered repairs, confirm with the branch.
Q4: Can warranty be transferred if device is sold?
Yes, warranty follows the original purchase date, not the owner.
✅ Conclusion
Understanding OnePlus warranty and service policies in Nagpur ensures safe, genuine, and cost-free repairs. Always visit Dhantoli, Manewada, or Chandrapur authorized branches, use original parts, and utilize pick-up & drop service for convenience. Proper documentation and awareness prevent denied warranty claims.
📍 Dhantoli Address: Shop No.4, Amar Jyoti Palace, Chitale Marg, Nagpur – 440012
📍 Manewada Address: Plot No.7, Balaji Nagar, besides Shiv Mandir, Nagpur – 440027
📍 Chandrapur Address: Devvani Building, Opposite Wadgaon Police Station, Nagpur Road – 442401
📞 Phone (All Branches): +91 9545666166
⏰ Working Hours: 09:30 AM – 07:30 PM